Last Updated: January 16, 2025
We're here to help you make the most of your Puzzles Game experience. Find answers to common questions, learn how to play, and get in touch with our support team.
Frequently Asked Questions
How do I play the puzzle game?
Tap or drag adjacent tiles to swap them and create matches of three or more identical items. When you create a match, those tiles will disappear and new tiles will fall from the top. Chain matches together to earn bonus points and achieve higher scores!
How do I swap tiles?
You can swap tiles by tapping on one tile to select it, then tapping on an adjacent tile. Alternatively, you can drag a tile to an adjacent position. Tiles can only be swapped with horizontally or vertically adjacent tiles.
How is the score calculated?
You earn points for each match you create. Base points are awarded for matches of 3 or more tiles. Bonus points are awarded for larger matches (5 or more tiles). The larger the match, the more bonus points you receive!
What are the different difficulty levels?
Puzzles Game offers three difficulty levels: Easy (4 different tile types), Medium (6 different tile types), and Hard (8 different tile types). Higher difficulty levels provide more challenge but also opportunities for higher scores.
Can I change the theme?
Yes! Go to Settings to choose from different themes including Animals, Fruits, and Shapes. Each theme uses different icons while maintaining the same gameplay mechanics.
What is Challenge Mode?
Challenge Mode gives you 2 minutes to score as many points as possible. When the timer runs out, you'll see your challenge score and can choose to continue playing or exit challenge mode. This mode adds an extra layer of excitement and tests your speed and strategy!
How do I reset my scores?
Your best scores are automatically saved. To reset your current game, you can use the Help button to reset the board, or restart the app to start fresh. Best scores are preserved unless you delete and reinstall the app.
Can I turn off background music?
Yes! Go to Settings and toggle off Background Music. You can also adjust the volume using your device's volume controls. The music setting is saved and will persist between game sessions.
Is the app suitable for children?
Absolutely! Puzzles Game is designed to be family-friendly and appropriate for all ages. The gameplay is engaging and helps develop pattern recognition and strategic thinking skills.
Can I play offline?
Yes! Puzzles Game works completely offline. All gameplay features, scores, and settings work without an internet connection. You only need internet for downloading the app from the App Store.
📞 Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Weekend: Limited support via email
Holidays: Support may be delayed